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PAYMENT

Raised Bones Clothing accepts the following payment methods: PayPal and Credit/Debit Card (Visa and Mastercard).

All payment method details are secured. Raised Bones Clothing does not have access to customer Credit/Debit Card number or PayPal log in details. 

All payment methods are Third Party companies, so if you’re experiencing any issues with these methods, please contact them directly.

Raised Bones Clothing only has the details you provide when ordering such as your name, phone number and postal address details.

SHIPPING

Providing your country can be tracked via Australia Post, Raised Bones Clothing ships worldwide. 

Although Raised Bones Clothing ships promptly, please allow 5-10 business days for order to be shipped. Delivery depends on location, stock availability and order specifics. Shipping confirmation will be emailed as soon as your order has been shipped.

Shipping costs may vary depending on weight of package (qty of items ordered) and location. These costs will be provided during check out.

If there are any issues with lost orders, the customer must submit an investigation with Australia Post. Raised Bones Clothing is not responsible for any lost orders during transit.

REFUNDS & EXCHANGES

We do not accept refunds or exchanges due to ordering of incorrect size or due to a change of mind. All measurements are supplied for each item on our website, so please double check your sizing as we print to order.

We accept refunds or exchanges for damaged/faulty items. Please contact us as soon as possible at [email protected] if you believe you have received a faulty/damaged item.

Here at Raised Bones Clothing we hand print our designs ourself, so there may be slight variations per print.

Raised Bones Clothing will deny a refund/exchange if items are returned without their original tags or with any evidence of being used, soiled with perfume scents, make up etc. We will notify you by email and send the items back.

Hats and Beanies are non-refundable/exchangeable.

If you were shipped the incorrect order please email us asap at [email protected] with your full name and order number.  We will send you the correct item upon receiving incorrect item sent by us. 

 All shirts are child Labour free!